Processes & SOPs
Work done the same way.
Processes mapped, SOPs written and kept current so every task runs the same way every timeNotion · Google Docs
Operations
A dedicated bilingual operations manager from Latin America, running the processes, people and systems behind your business on your US hours.
🇨🇴 Colombia
🇨🇴 Colombia
🇻🇪 Venezuela
🇲🇽 Mexico
🇻🇪 Venezuela
🇦🇷 Argentina
🇧🇷 Brazil
🇨🇴 Colombia
🇵🇪 Peru
🇨🇱 Chile
🇦🇷 ArgentinaCore apps our operations managers run
Every operations manager is screened on the tools your business already runs on: Google Workspace, Notion, ClickUp, HubSpot, QuickBooks and Zapier. Tell us your stack and we screen for it.
Scope of the role
One professional from Latin America, hired into one role, keeping the day-to-day running so you can work on the business, not in it.
Work done the same way.
Processes mapped, SOPs written and kept current so every task runs the same way every timeNotion · Google Docs
A team that delivers.
Daily priorities set, workloads balanced and team performance tracked against clear goalsClickUp · Slack
Suppliers on schedule.
Vendors, orders and contracts coordinated, with costs and deadlines trackedGmail · Sheets
Numbers every week.
Weekly dashboards on sales, delivery, cash and team output so decisions are based on dataLooker Studio · QuickBooks
Less manual work.
Tools connected and repeat tasks automated so your team spends time on what mattersZapier · HubSpot
In your hours, your channels.
United States business hours end to end, fluent English and Spanish with your clients and teamGMT-3 to GMT-6 · Seven countries
You stay in control of the decision.
Your business, your team and your tools. Two minutes on a form.
3 to 5 candidates, screened in four stages on operations work and spoken English. Ready in 2 to 5 days.
You meet the shortlist and choose the person you want running your operations. The decision stays yours.
Onboarded into your tools, on your schedule, with one Mate&Work contact who owns the relationship.
Meet the person, not the profile

Sofia is one of the bilingual operations managers Mate&Work has placed with US businesses. She works their hours, in their tools, as part of their team.
What the role looks likeA dedicated operations manager who builds the processes, runs the team rhythm and reports the numbers, so the business runs without you in every detail.
Before you compare prices, count what being the bottleneck costs you right now.
US general and operations managers earn a median $105,770, before payroll taxes and benefits.
Every hour putting out fires is an hour off strategy and growth.
The same mistake made twice, and a team that waits on you for every answer.
The same work, up to 75% less, with no placement fee and no minimum term.
You only ever pay Mate&Work, never the talent. No payroll, no contracts, no hidden fees.
On the call we scope the role, write the profile and benchmark the budget against real market rates, then hand-match your shortlist. All of it before you pay anything toward the search.
A single $75 deposit activates your search. It is fully refundable, credited to your first invoice when you hire, and the only thing you pay before your new hire starts.
Once your hire starts, you pay Mate&Work on one invoice, weekly or monthly, your choice. We handle payroll, contracts and currency, so nothing else lands on your side.
You are hiring a person into a role, not buying a service package.
The $75 search activation deposit is refundable and comes off your first invoice.
The same comparison we make for every role, applied to your operations manager.
| Mate&Work | Offshore, marketplaces, local hires | |
|---|---|---|
| Vetting | Top 3%, screened in four stages | Self-managed or lightly screened |
| Risk | Replacement guaranteed, no minimum | Placement fees and locked contracts |
| Time zone | Bilingual, on your US hours | Offshore hours and language gaps |
| Support | A Miami-based partner you talk to | A marketplace or a ticket queue |
| Cost | Up to 75% less than a local hire | Full local salary, or cheap but unvetted |
Key facts
The essentials of hiring a bilingual operations manager from Latin America through Mate&Work.
Tell us how your business runs today and we will have a shortlist of operations managers in front of you within 2 to 5 business days.