Admin and Support
A dedicated assistant fluent in English and Spanish, working your US hours with your Spanish-speaking clients, team and vendors.
🇨🇴 Colombia
🇨🇴 Colombia
🇻🇪 Venezuela
🇲🇽 Mexico
🇻🇪 Venezuela
🇦🇷 Argentina
🇧🇷 Brazil
🇨🇴 Colombia
🇵🇪 Peru
🇨🇱 Chile
🇦🇷 ArgentinaCore apps our bilingual assistants run
Every bilingual assistant is screened on the tools your business already runs on: Google Workspace, Microsoft 365, WhatsApp Business, HubSpot, Calendly and Slack. Tell us your stack and we screen for it.
Scope of the role
One professional from Latin America, hired into one role, handling every conversation in the language your client speaks.
Every client, in their language.
Calls, emails and WhatsApp messages handled in English or Spanish, notes logged in your CRMWhatsApp Business · Gmail · HubSpot
Appointments confirmed on time.
Bookings, confirmations and reminders sent in each client’s language, reschedules handled same dayGoogle Calendar · Calendly
Ready in both languages.
Emails, forms, quotes and client documents drafted or translated between English and SpanishGoogle Docs · DocuSign
Crews and vendors in sync.
Spanish-speaking staff, crews and suppliers coordinated, with updates passed back to you in EnglishWhatsApp · Slack
Nothing left hanging.
Inbox triage, data entry, invoices and follow-ups kept moving every dayGmail · QuickBooks · Drive
In your hours, your channels.
United States business hours end to end, fluent English and Spanish with your clients and teamGMT-3 to GMT-6 · Seven countries
You stay in control of the decision.
Your tools, your hours, and who they will speak with. Two minutes on a form.
3 to 5 candidates, screened in four stages on bilingual support work and spoken English. Ready in 2 to 5 days.
You meet the shortlist and choose the person you want speaking for your business. The decision stays yours.
Onboarded into your tools, on your schedule, with one Mate&Work contact who owns the relationship.
Meet the person, not the profile
Sofia is one of the bilingual professionals Mate&Work has placed with US businesses. She works their hours, in their tools, as part of their team.
What the role looks likeA dedicated professional who speaks for you in English and Spanish, so every client, crew and vendor hears from your business in their own language.
Before you compare prices, count what the language gap costs you right now.
US administrative assistants earn a median $47,540, before payroll taxes and benefits.
Every hour translating or calling clients back is an hour off the work only you can do.
A Spanish-speaking client who calls, cannot be understood, and books with someone else.
The same work, up to 75% less, with no placement fee and no minimum term.
You only ever pay Mate&Work, never the talent. No payroll, no contracts, no hidden fees.
On the call we scope the role, write the profile and benchmark the budget against real market rates, then hand-match your shortlist. All of it before you pay anything toward the search.
A single $75 deposit activates your search. It is fully refundable, credited to your first invoice when you hire, and the only thing you pay before your new hire starts.
Once your hire starts, you pay Mate&Work on one invoice, weekly or monthly, your choice. We handle payroll, contracts and currency, so nothing else lands on your side.
You are hiring a person into a role, not buying a service package.
The $75 search activation deposit is refundable and comes off your first invoice.
The same comparison we make for every role, applied to your bilingual assistant.
| Mate&Work | Offshore, marketplaces, local hires | |
|---|---|---|
| Vetting | Top 3%, screened in four stages | Self-managed or lightly screened |
| Risk | Replacement guaranteed, no minimum | Placement fees and locked contracts |
| Time zone | Bilingual, on your US hours | Offshore hours and language gaps |
| Support | A Miami-based partner you talk to | A marketplace or a ticket queue |
| Cost | Up to 75% less than a local hire | Full local salary, or cheap but unvetted |
Best decision I have made for my small business in Miami. We've been able to grow 4x, super trustworthy and friendly bilingual professionals. They help you with client support, day to day operations, logistics.
The process of finding the right person was handled in a very professional manner. I am truly happy with their service and especially with the person they assigned to me. It has made a big difference in my day-to-day operations.
In just a week and a half, I had the right person already onboard and helping me in my business. All I had to do was clearly outline the role, and they took care of the interviews, the selection process, and even the onboarding call.
Key facts
The essentials of hiring a bilingual assistant from Latin America through Mate&Work.
Tell us who your clients are and we will have a shortlist of bilingual assistants in front of you within 2 to 5 business days.
