Dental & Med Spa
A dedicated bilingual front desk coordinator from Latin America for dental offices and med spas, answering calls, booking patients and confirming visits on your US hours.
🇨🇴 Colombia
🇨🇴 Colombia
🇻🇪 Venezuela
🇲🇽 Mexico
🇻🇪 Venezuela
🇦🇷 Argentina
🇧🇷 Brazil
🇨🇴 Colombia
🇵🇪 Peru
🇨🇱 Chile
🇦🇷 ArgentinaCore apps our front desk coordinators run
Every professional is screened on the tools your business already runs on: Dentrix, Eaglesoft, Open Dental, Boulevard, Mangomint and RingCentral. Tell us your stack and we screen for it.
Scope of the role
One professional from Latin America, hired into one role, keeping your chairs full and your front desk answered.
Every patient answered.
Calls, texts and web requests answered in English and Spanish, with new patients booked on the spotRingCentral · Weave
A full schedule.
Appointments booked, confirmed and rescheduled, and cancellations filled from the waitlistDentrix · Boulevard
Coverage checked first.
Eligibility and benefits verified before each visit for dental practices that bill insurancePayer portals · Open Dental
Fewer no-shows.
Reminders, recall lists and treatment follow-ups sent in each patient’s languageWeave · Mangomint
Patients who come back.
Review requests sent after visits and patients rebooked for their next treatmentGoogle · Podium
In your hours, your channels.
United States business hours end to end, fluent English and Spanish with your clients and teamGMT-3 to GMT-6 · Seven countries
You stay in control of the decision.
Your practice software, your hours and your call volume. Two minutes on a form.
3 to 5 candidates, screened in four stages on front desk work and spoken English. Ready in 2 to 5 days.
You meet the shortlist and choose the person you want running your front desk. The decision stays yours.
Onboarded into your tools, on your schedule, with one Mate&Work contact who owns the relationship.
Meet the person, not the profile
Victoria is one of the bilingual professionals Mate&Work has placed with US businesses. She works their hours, in their tools, as part of their team.
What the role looks likeA dedicated front desk coordinator who answers every call, keeps your book full and brings patients back, in English or Spanish.
Before you compare prices, count what missed calls and empty chairs cost you right now.
US medical secretaries and administrative assistants earn a median $45,930, before payroll taxes and benefits.
Every call your in-office team takes is time away from the patient in the chair.
A new patient who reaches voicemail and books with the office down the street.
The same work, up to 75% less, with no placement fee and no minimum term.
You only ever pay Mate&Work, never the talent. No payroll, no contracts, no hidden fees.
On the call we scope the role, write the profile and benchmark the budget against real market rates, then hand-match your shortlist. All of it before you pay anything toward the search.
A single $75 deposit activates your search. It is fully refundable, credited to your first invoice when you hire, and the only thing you pay before your new hire starts.
Once your hire starts, you pay Mate&Work on one invoice, weekly or monthly, your choice. We handle payroll, contracts and currency, so nothing else lands on your side.
You are hiring a person into a role, not buying a service package.
The $75 search activation deposit is refundable and comes off your first invoice.
The same comparison we make for every role, applied to your front desk coordinator.
| Mate&Work | Offshore, marketplaces, local hires | |
|---|---|---|
| Vetting | Top 3%, screened in four stages | Self-managed or lightly screened |
| Risk | Replacement guaranteed, no minimum | Placement fees and locked contracts |
| Time zone | Bilingual, on your US hours | Offshore hours and language gaps |
| Support | A Miami-based partner you talk to | A marketplace or a ticket queue |
| Cost | Up to 75% less than a local hire | Full local salary, or cheap but unvetted |
Best decision I have made for my small business in Miami. We've been able to grow 4x, super trustworthy and friendly bilingual professionals. They help you with client support, day to day operations, logistics.
The process of finding the right person was handled in a very professional manner. I am truly happy with their service and especially with the person they assigned to me. It has made a big difference in my day-to-day operations.
In just a week and a half, I had the right person already onboard and helping me in my business. All I had to do was clearly outline the role, and they took care of the interviews, the selection process, and even the onboarding call.
Key facts
The essentials of hiring a bilingual front desk coordinator for a dental office or med spa from Latin America through Mate&Work.
Tell us about your practice and call volume and we will have a shortlist in front of you within 2 to 5 business days.
