Home Services
A dedicated bilingual office coordinator from Latin America, answering your calls, booking jobs and keeping crews on schedule on your US hours.
🇨🇴 Colombia
🇨🇴 Colombia
🇻🇪 Venezuela
🇲🇽 Mexico
🇻🇪 Venezuela
🇦🇷 Argentina
🇧🇷 Brazil
🇨🇴 Colombia
🇵🇪 Peru
🇨🇱 Chile
🇦🇷 ArgentinaCore apps our home services staff run
Every office coordinator is screened on the tools your field business already runs on: ServiceTitan, Jobber, Housecall Pro, QuickBooks, RingCentral and Google Business Profile. Tell us your stack and we screen for it.
Scope of the role
One professional from Latin America, hired into one role, keeping the phones answered, the schedule full and your crews where they need to be.
Every call answered.
Customer calls, texts and web requests answered in English and Spanish, jobs booked on the spotRingCentral · Jobber
Crews on the right job.
Daily routes and schedules built, changes handled and customers told when the crew is on the wayServiceTitan · Housecall Pro
Paid faster.
Estimates sent, follow-ups made on open quotes, invoices issued and payments chasedQuickBooks · Jobber
Your team in sync.
Spanish-speaking crews kept updated on jobs, supplies and schedule changes, with updates passed back to youWhatsApp · Google Calendar
More five-star reviews.
Review requests sent after every job, unhappy customers followed up and repeat work bookedGoogle Business Profile · Podium
In your hours, your channels.
United States business hours end to end, fluent English and Spanish with your clients and teamGMT-3 to GMT-6 · Seven countries
You stay in control of the decision.
Your field software, your hours and your call volume. Two minutes on a form.
3 to 5 candidates, screened in four stages on office and dispatch work and spoken English. Ready in 2 to 5 days.
You meet the shortlist and choose the person you want running your office. The decision stays yours.
Onboarded into your tools, on your schedule, with one Mate&Work contact who owns the relationship.
Meet the person, not the profile
Sofia is one of the bilingual professionals Mate&Work has placed with US businesses. She works their hours, in their tools, as part of their team.
What the role looks likeA dedicated office coordinator who answers your calls, books and dispatches jobs and keeps customers and crews informed in English or Spanish, so you can stay in the field.
Before you compare prices, count what missed calls cost you right now.
US secretaries and administrative assistants earn a median $47,540, before payroll taxes and benefits.
Every hour on the phone and the schedule is an hour off the jobs that pay.
A homeowner who gets voicemail and books the next company on Google.
The same work, up to 75% less, with no placement fee and no minimum term.
You only ever pay Mate&Work, never the talent. No payroll, no contracts, no hidden fees.
On the call we scope the role, write the profile and benchmark the budget against real market rates, then hand-match your shortlist. All of it before you pay anything toward the search.
A single $75 deposit activates your search. It is fully refundable, credited to your first invoice when you hire, and the only thing you pay before your new hire starts.
Once your hire starts, you pay Mate&Work on one invoice, weekly or monthly, your choice. We handle payroll, contracts and currency, so nothing else lands on your side.
You are hiring a person into a role, not buying a service package.
The $75 search activation deposit is refundable and comes off your first invoice.
The same comparison we make for every role, applied to your office coordinator.
| Mate&Work | Offshore, marketplaces, local hires | |
|---|---|---|
| Vetting | Top 3%, screened in four stages | Self-managed or lightly screened |
| Risk | Replacement guaranteed, no minimum | Placement fees and locked contracts |
| Time zone | Bilingual, on your US hours | Offshore hours and language gaps |
| Support | A Miami-based partner you talk to | A marketplace or a ticket queue |
| Cost | Up to 75% less than a local hire | Full local salary, or cheap but unvetted |
Best decision I have made for my small business in Miami. We've been able to grow 4x, super trustworthy and friendly bilingual professionals. They help you with client support, day to day operations, logistics.
The process of finding the right person was handled in a very professional manner. I am truly happy with their service and especially with the person they assigned to me. It has made a big difference in my day-to-day operations.
In just a week and a half, I had the right person already onboard and helping me in my business. All I had to do was clearly outline the role, and they took care of the interviews, the selection process, and even the onboarding call.
Key facts
The essentials of hiring remote office staff for a home services company from Latin America through Mate&Work.
Tell us your trade, your software and your call volume and we will have a shortlist of office coordinators in front of you within 2 to 5 business days.
