Admin and Support

Hire a remote Administrative Assistant from Latin America.

A dedicated bilingual administrative assistant from Latin America, working your US hours in your CRM, inbox and the tools you already run.

Start Your Search → Get your tailored quote.
View Pricing See roles and monthly rates.
★★★★★ 4.9 on Google · US-Based
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Core apps our administrative assistants run

Every administrative assistant is screened on the tools your office already runs on: Google Workspace, Microsoft 365, HubSpot, Salesforce, Calendly and Excel. Tell us your stack and we screen for it.

Scope of the role

What your administrative assistant owns.

One professional from Latin America, hired into one role, keeping your office running from the first call of the day to the last record updated.

Six areas they cover

Phones & client inbox

Every client answered.

Calls, emails and chats answered in English and Spanish, messages logged and routedRingCentral · Gmail · Outlook

Scheduling & appointments

Every appointment on the books.

Client appointments booked, confirmations and reminders sent, reschedules handled same dayGoogle Calendar · Calendly · Acuity

Data entry & CRM

Records clean and current.

Leads, clients and orders entered, CRM fields kept current, duplicates cleaned every weekHubSpot · Salesforce · Excel

Documents & filing

Paperwork ready on time.

Forms, contracts and reports prepared, files named and organized in one shared driveGoogle Drive · DocuSign · PDF

Billing support

Invoices out on schedule.

Invoices prepared, payment reminders sent, receipts and expenses logged for your bookkeeperQuickBooks · Stripe · Bill.com

Working with your team

In your hours, your channels.

United States business hours end to end, fluent English and Spanish with your clients and teamGMT-3 to GMT-6 · Seven countries

How hiring an administrative assistant works.

You stay in control of the decision.

Tell us the role

Your tools, your hours, and the tasks that fill your week. Two minutes on a form.

We shortlist

3 to 5 candidates, screened in four stages on administrative work and spoken English. Ready in 2 to 5 days.

You interview

You meet the shortlist and choose the person you want running your office. The decision stays yours.

They start

Onboarded into your tools, on your schedule, with one Mate&Work contact who owns the relationship.

Meet the person, not the profile

Our featured admin professional.

Priscilla, bilingual insurance operations specialist from Argentina placed by Mate&Work
Priscilla
Insurance Operations Specialist · Argentina

Priscilla is one of the bilingual professionals Mate&Work has placed with US businesses. She works for a US insurance agency, on their hours, in their tools, as part of their team.

What the role looks likeA dedicated professional who keeps scheduling, client records and follow-ups moving in English and Spanish, so your team spends its day on clients.

SchedulingCRM upkeepClient callsData entryFollow-upsEnglish and Spanish

What handing off the admin is worth.

Before you compare prices, count what running your own admin costs you right now.

What a US hire costs

US administrative assistants earn a median $47,540, before payroll taxes and benefits.

What doing it yourself costs

Every hour on scheduling and data entry is an hour off the work only you can do.

What a missed call costs

A client who calls twice, gets no answer, and books with someone else.

What this costs instead

The same work, up to 75% less, with no placement fee and no minimum term.

How payment works.

You only ever pay Mate&Work, never the talent. No payroll, no contracts, no hidden fees.

Discovery call on us

On the call we scope the role, write the profile and benchmark the budget against real market rates, then hand-match your shortlist. All of it before you pay anything toward the search.

$75 to activate, refundable

A single $75 deposit activates your search. It is fully refundable, credited to your first invoice when you hire, and the only thing you pay before your new hire starts.

One invoice to us

Once your hire starts, you pay Mate&Work on one invoice, weekly or monthly, your choice. We handle payroll, contracts and currency, so nothing else lands on your side.

What is included, and what you never pay.

You are hiring a person into a role, not buying a service package.

What you get every month
  • One dedicated administrative assistant working only for you
  • 160 hours a month, or 80 part-time
  • Bilingual, on your US business hours
  • Replacement guaranteed for as long as the role runs
  • A Mate&Work contact who owns the account
What you never pay
  • Placement fee
  • Setup or onboarding fee
  • Recruiting fee
  • Minimum term
  • Locked contract

The $75 search activation deposit is refundable and comes off your first invoice.

Mate&Work versus the alternatives.

The same comparison we make for every role, applied to your administrative assistant.

Mate&WorkOffshore, marketplaces, local hires
VettingTop 3%, screened in four stagesSelf-managed or lightly screened
RiskReplacement guaranteed, no minimumPlacement fees and locked contracts
Time zoneBilingual, on your US hoursOffshore hours and language gaps
SupportA Miami-based partner you talk toA marketplace or a ticket queue
CostUp to 75% less than a local hireFull local salary, or cheap but unvetted
Vanessa A.
★★★★★
4x growth
Best decision I have made for my small business in Miami. We've been able to grow 4x, super trustworthy and friendly bilingual professionals. They help you with client support, day to day operations, logistics.
Vanessa A.
Founder, Green Tomato Market · Miami
Natalia H.
★★★★★
4 months and counting
The process of finding the right person was handled in a very professional manner. I am truly happy with their service and especially with the person they assigned to me. It has made a big difference in my day-to-day operations.
Natalia H.
Real Estate Broker · Miami
Adriana H.
★★★★★
Onboard in 10 days
In just a week and a half, I had the right person already onboard and helping me in my business. All I had to do was clearly outline the role, and they took care of the interviews, the selection process, and even the onboarding call.
Adriana H.
Founder, MindfulOps

Key facts

Administrative assistants at a glance.

The essentials of hiring a bilingual administrative assistant from Latin America through Mate&Work.

The role
One dedicated administrative assistant working only for your business.
Languages
Advanced English and fluent Spanish, scored in a spoken interview.
Hours
US business hours. Full-time 160 hours a month, part-time 80.
Cost
Up to 75% less than a US hire. No placement fee, no setup fee, no minimum term.
Shortlist
Vetted candidates in 2 to 5 business days. You interview and choose.
Screening
Top 3% of applicants, after a four-stage screening process.
To start
A $75 refundable deposit, credited to your first invoice.
Talent from
Argentina, Brazil, Chile, Colombia, Mexico, Peru and Venezuela.
Client rating
4.9 on Google, US based company in Miami, Florida.
Before you hire

Questions owners ask before hiring an administrative assistant.

The role
1.What does a remote administrative assistant from Latin America actually do?
They own the work that keeps your office running: booking and confirming appointments, answering calls and the client inbox, entering data and keeping your CRM current, preparing documents and files, and sending invoices and payment reminders. Some people search for this as a virtual administrative assistant. At Mate&Work you are hiring a dedicated administrative assistant into a role, working inside your tools from week one.
2.What is the difference between an administrative assistant and an executive assistant?
An administrative assistant supports the office and the team: scheduling, data entry, phones, documents and billing support. An executive assistant supports one leader: their inbox, calendar, meetings and travel. Many businesses start with one and add the other. See the executive assistant role.
3.What tools do they work in?
Google Workspace and Microsoft 365 most often, plus HubSpot, Salesforce, Calendly, QuickBooks, RingCentral and the scheduling or practice software you already use. Tell us your stack when you start the search and we screen for it, so the person you hire is fluent from day one.
4.Can they speak with my clients?
Yes. Every Mate&Work administrative assistant works in English and Spanish, and many of the roles we fill answer phones and client messages. For those, we recommend advanced English and screen for it in a scored spoken interview, so the person answering sounds like part of your team.
Finding your hire
5.How fast do I get candidates?
Mate&Work delivers 3 to 5 vetted candidates in 2 to 5 business days. Because our professionals sit between GMT-3 and GMT-6, the working day overlaps yours end to end, including a 9am Pacific call. See how it has gone for other companies.
6.How are the administrative assistants vetted?
Four stages before anyone reaches your shortlist: an interviewed and scored English and communication test, an experience review against a relevant track record, a skills assessment on real administrative tasks, and reference checks confirming past performance. Only the top 3% of applicants make it through.
Cost and commitment
7.How much does it cost to hire an administrative assistant?
A dedicated administrative assistant from Mate&Work costs up to 75 percent less than the same role hired in the United States. For comparison, the United States median wage for secretaries and administrative assistants was $47,540 a year in May 2025 according to the Bureau of Labor Statistics, and that is base pay before payroll taxes, benefits, software seats and equipment. Your exact price depends on full-time or part-time, experience level and English level. See live administrative assistant pricing.
8.Am I hiring a person or buying a service?
With Mate&Work you are hiring a person into a role. One professional based in Latin America, dedicated to your company, on your schedule. You keep them for as long as the role is useful to you, with no minimum term and no locked contract. See how it works.
9.What if I need less than a full-time administrative assistant?
Part-time runs at 80 hours a month for the same dedicated administrative assistant. For lighter admin support than that, our Virtual Assistant plans are billed weekly. See the three plans.

Your office, run by one person.

Tell us what fills your week today and we will have a shortlist of bilingual administrative assistants in front of you within 2 to 5 business days.

Start Your Search → Get your tailored quote.
View Pricing See roles and monthly rates.
★★★★★ 4.9 on Google · US-Based
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